Workplace Experience Coordinator Prague - Emplifi — Columbus
Traveler-Friendly Insight
This role is not suitable for digital nomads or location-independent remote workers. The Workplace Experience Coordinator position is explicitly an on-site, Prague-based role requiring daily physical presence in Emplifi's Karlín office. Core responsibilities — reception coordination, building liaison, vendor management, physical office logistics, and event organization — are inherently location-bound and cannot be performed remotely.
What this means practically:
- You must live in or relocate to Prague, Czech Republic.
- Fixed office hours are implied by the nature of the work (welcoming visitors, managing deliveries, coordinating on-site events).
- Fluency in Czech is required, further anchoring this role to the local context.
For those considering relocation: Prague (Karlín district specifically) is one of Central Europe's most livable and affordable capitals. Monthly costs for a comfortable lifestyle range from €1,200–€1,800, making it attractive on a Czech salary. EU citizens have full work rights; non-EU applicants would need a Czech work permit.
If you're seeking a nomad-friendly or remote-first opportunity, look instead for roles in remote IT operations, virtual office management, or distributed team coordination — which offer similar administrative skill sets in fully remote contexts.
About Emplifi
Emplifi is the only Autonomous CX platform unifying social marketing, commerce, and customer care for more than 20,000 brands worldwide. Powered by Fuel AI, built on more than 5T of data, and recognized as a leader by leading industry analysts, Emplifi helps enterprise teams orchestrate connected customer journeys and deliver personalized experiences at scale, turning every customer touchpoint into a competitive advantage.
About the Role
We're looking for a Workplace Experience Coordinator to join our Facilities team in Prague — Emplifi's largest global hub. This is not a traditional facilities role. You'll be a business partner who owns the day-to-day experience of 100+ people: anticipating problems before they surface, keeping the office running seamlessly, and making Prague a place people are genuinely proud to work in.
What You'll Do Here
Prague Office Operations (Local Ownership)
- Daily Excellence: Ensure the Prague office is a functional, safe, and inspiring environment for our teams.
- Reception Coordination: Coordinate reception activities when required, including managing deliveries and incoming mail, handling postal services and post office visits, welcoming and assisting visitors, and ensuring meeting rooms are prepared with refreshments for guests.
- Building & Facility Coordination: Liaise with building management, main reception, maintenance staff, and other facility service providers to support smooth office operations.
- Vendor Management & Transitions: Manage and coordinate external service providers; support the team in switching or auditing vendors to ensure the best value for the company.
- Health & Safety: Maintain local H&S standards, fire safety protocols, and ensure all office equipment is regularly serviced.
- Supply Chain: Oversee procurement for office supplies, kitchen stock, and snacks, maintaining high standards while optimizing costs.
- Internal Logistics: Coordinate physical office needs, including internal moves, furniture adjustments, and managing storage spaces.
People, Culture & Finance Cooperation
- Community Building: Organize local office events, wellness workshops, and celebratory moments (e.g., Kids' Day, Holiday events), including coordinating event communications and announcements on Slack and the company Event Calendar.
- Financial Administration: Manage the local office budget, process invoices, and ensure the "4-eyes principle" is followed for all facility-related payments.
- Onboarding: Provide a warm welcome and office orientation for all new hires in the Prague office as well as remote locations virtually.
What You'll Bring to Us
- At least 3 years of professional experience in office management, facilities, or high-level administration.
- A self-directed professional who doesn't need to be micromanaged — you see a problem and own the solution.
- Enjoyment of working in a close-knit team where responsibilities are shared and everyone supports each other.
- Fluency in Czech and English is essential (daily communication with local employees, vendors, and global stakeholders).
- Proficiency in Google Workspace (Docs, Sheets, Slides) and a natural ability to learn new software for space and subscription management.
- A basic understanding of (or strong curiosity about) how AI tools can help automate routine administrative tasks; openness to using AI to improve efficiency and streamline workflows.
What We Offer
- International and fast-paced environment
- Chance to work with the world's biggest brands at the CX tech leader
- Agile and open-minded culture, with high levels of trust and flexibility
- Opportunity for professional growth and development
- Possibility to learn new and cutting-edge technologies in an environment that encourages new ideas
- AI-first workplace, with access to leading AI tools (ChatGPT, Claude, Gemini, and more), empowering you to work smarter, innovate faster, and build AI skills for the future
- Flexible working environment
- Unlimited Paid Time Off
- Sick Days & Community Service Days
- Multisport card
- Maternity and Parental Benefit
- Work in a modern office in Karlín, with a large terrace and our own grill
- There's more as well — speak with us to find out all the details!
At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.
Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.
Frequently Asked Questions
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