Strategic Account Executive at Twilio - Remote México — Columbus
Traveler-Friendly Insight
This role is officially remote-first and based in México, which is a good sign for location flexibility — but it comes with a significant caveat: you are expected to spend at least 50% of your work time on face-to-face customer visits within the LATAM SP & Caribe territory. This is fundamentally a field sales role, not a desk-bound remote job.
For digital nomads, this means:
- Geographic anchor required: You must be México-based, and frequent regional travel (Mexico, Caribbean, South America) is part of the core job function — not occasional travel.
- Timezone: Operating in CST/EST (UTC-6/UTC-5) aligns with Mexico City. This suits nomads in LATAM hotspots like Medellín (UTC-5) or Mexico City itself.
- Visa consideration: Mexico's Temporary Resident Visa (1–4 years) is a strong fit; there is no dedicated digital nomad visa, but the Temporary Resident path is accessible for professionals with job offers.
- Practical lifestyle: Mexico City offers a low cost of living relative to salary bands for senior enterprise AEs — coworking spaces are abundant (from ~$150–$300/month). However, the heavy travel requirement makes slow-travel nomadism impractical here.
Bottom line: this is best suited for someone settled in México who enjoys regional travel as part of their work, not a truly location-independent nomad role.
Who We Are
At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
Hiring and How We Work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
While we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites, or customer meetings.
See Yourself at Twilio
Join the team as our next Strategic Account Executive.
About the Job
Strategic Account Executives (AEs) are responsible for developing the next wave of Twilio's new customers. AEs build new relationships with senior line of business owners and executive stakeholders (CTOs, CIOs, CPO/VP of Product) to develop sales by understanding and uncovering new opportunities where Twilio can help solve companies' pains and challenges through communication solutions.
As an AE, you will be responsible for selling to prospective LATAM SP & Caribe customers, developing a relationship as a trusted advisor to deeply understand their unique company challenges and goals. You will contribute to our business growth in a fast-paced, collaborative, and fun atmosphere. The right candidate will have a proven, consultative sales process to discover and close new logos. Our AEs develop an understanding of prospects' businesses, organize and conduct sales presentations at prospective and current customers' offices, site visits, and product demonstrations to prospects, and represent Twilio in a consistent, effective, and professional manner to best develop and win new clients.
Responsibilities
In this role, you'll:
- Deliver Net New Sales from within your defined territory to attain your Sales Targets
- Develop and execute a comprehensive territory plan while conducting territory visits to meet customers face to face at least 50% of your work time
- Develop and execute sales plans with your cross-functional partners to reliably drive predictable sales cycles
- Maintain accurate information within our CRM and provide well-informed forecast numbers to the business
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 7+ years of quota-carrying and account management experience successfully selling infrastructure software or platform solutions to companies with a large presence in LATAM, with consistent over-achievement in past roles
- Exceptional prospecting skill set — comfortable generating the bulk of your own pipeline
- Proficiency in Salesforce.com for tracking sales activity, pipeline, and revenue metrics
- Experience with value-based sales processes and the capability to build ROI as part of your sales methodology
- Strong sales discovery skills, objection handling, business acumen, and closing skills
- Proven ability to execute 6-figure deals
- English and Spanish proficiency required
Location
This role will be remote, and based in México.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. Additionally, customer-facing territory visits are expected at least 50% of your work time.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio Thinks Big. Do You?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
If you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Stay Alert to Recruitment Fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Frequently Asked Questions
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