Senior CRM Manager at SDG - Remote Anywhere — Columbus
Traveler-Friendly Insight
This role is fully remote and explicitly open to workers anywhere in the world — SDG has even been ranked a Top-5 Company for Work-From-Anywhere Jobs by FlexJobs (2025), which is a strong signal of genuine location independence rather than just nominal remote work.
Timezone flexibility: The job posting mentions no required timezone or overlap hours, suggesting strong async compatibility. However, collaboration with product managers, UX teams, and data analysts may require some synchronous communication — expect light overlap windows, likely within a broad Eastern European / CIS core, given the Russian language requirement and HQ locations (Serbia, Georgia, Cyprus, Armenia).
Visa considerations: Since Russian language proficiency (B2+) is mandatory, this role effectively targets candidates from CIS/Eastern European countries. Popular nomad-friendly destinations with digital nomad visas in this region or near the HQ hubs include:
- Georgia (Tbilisi): No visa required for many nationalities for up to 1 year. Low cost of living (~$1,200–1,800/mo). SDG actually has an HQ there.
- Serbia (Belgrade): Visa-free for many; digital nomad community is thriving. ~$1,500–2,000/mo all-in.
- Armenia (Yerevan): Another SDG HQ city; affordable (~$900–1,400/mo), growing tech scene.
Perks for nomads: The $1,000 workplace reimbursement (every 3 years) can help cover co-working memberships, and the 50% training/conference subsidy is valuable for networking while traveling. The 7 wellness days add scheduling flexibility beyond standard PTO.
Headquarters: Serbia / Georgia / Cyprus / Armenia
URL: http://socialdiscoverygroup.com
Social Discovery Group (SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection — transforming virtual intimacy into the new normal. SDG's products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We're proud to be a two-time "Great Place to Work" winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a Senior CRM Manager to join our team!
Your main tasks will be:
- Generate hypotheses based on analytical data, customer journey maps (CJM), key business metrics, and lifecycle and loyalty metrics.
- Create business specifications with measured potential business effects.
- Launch experiments using classic CRM channels (email, app/web push, SMS) and on-product channels (pop-ups, banners, chats, etc.).
- Analyze the results of the conducted experiments.
- Take ownership of one of the business's most valuable CRM initiatives (increasing retention of high ARPPU clients, preventing churn, etc.).
- Proactively interact with key stakeholders, product managers, UX teams, development teams, and data analysts.
- Initiate improvements to processes and products, launching new channels, and using unusual mechanics to achieve business goals.
We expect from you:
- Experience with CRM/CDP Systems, HTML, Google Sheets / Excel, Jira / Confluence, and any BI systems.
- Understanding of the main CRM metrics: OR, CR, CTOR, retention rate, churn rate, unsub rate, etc.
- High level of knowledge and experience working with key business metrics: revenue, ARPPU, LTV, etc.
- Strong command of both Russian and English (B2+) is a must.
- Experience with SQL would be a plus.
What we offer:
- Remote opportunity to work full-time.
- The initial pay level or pay range for this role will be shared with candidates during the recruitment process and before the commencement of employment.
- Vacation: 28 calendar days per year.
- 7 wellness days per year (time off) that can be used to deal with household issues, or to rest and recover without taking sick leave.
- Referral bonuses up to $5,000 for recommending successful applicants for positions in the company.
- 50% payment for professional training, international conferences, and meetings.
- Corporate discount for English lessons.
- Health benefits: If you are not eligible for corporate medical insurance, the company will compensate up to $1,000 gross per year per employee — for self-purchase of health insurance or doctor's fees for yourself and close relatives (spouse, children).
- Workplace organization: The company provides all employees with an equipped workplace and necessary equipment in offices or co-working locations. In other locations, reimbursement of workplace costs up to $1,000 gross once every 3 years (for co-working rent, home office equipment such as desk, chair, internet, etc.).
- Internal gamified gratitude system: Receive bonuses from colleagues and exchange them for merchandise, team building activities, massage certificates, and more.
Sounds good? Join us now!
To apply: https://weworkremotely.com/remote-jobs/social-discovery-group-senior-crm-manager
Frequently Asked Questions
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