Senior PM Commerce Experience - Remote USA | Boulevard — Columbus
Traveler-Friendly Insight
This Senior PM role at Boulevard is fully remote within the United States, which is a meaningful constraint for location-independent workers. The job is U.S.-only, so international nomads will need to remain U.S.-based — either as residents or via a U.S. base address — to qualify. There is no mention of strict synchronous hours, and the role involves cross-functional collaboration, suggesting some overlap with standard U.S. business hours (PT/ET) is expected, though the async-friendly culture implied by remote-first operations offers moderate schedule flexibility.
Salary context for nomads: At $113K–$161K/year, this salary stretches impressively in lower-cost U.S. cities. Compared to popular nomad hubs:
- Lisbon, Portugal: Monthly cost ~$2,000–$2,800 for a comfortable lifestyle — but this role requires U.S. residency, so Lisbon isn't an option unless you work remotely while traveling and maintain a U.S. tax/legal presence.
- Bangkok, Thailand / Medellín, Colombia: Similarly attractive for cost, but again the U.S.-only restriction means these are not viable long-term bases for this role.
Remote perks relevant to nomads: The $200 home office setup allowance and $50/month WFH reimbursement are modest but helpful. The $200 quarterly "Boulevard Bucks" could offset coworking costs. No mention of a coworking or travel stipend.
If you're a U.S.-based nomad traveling domestically or doing short international stints while maintaining U.S. residency, this role works well. For full-time international nomads, this role is not a fit.
Who is Boulevard?
Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.
Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspas, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen.
We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.
Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.
Come Do the Best Work of Your Life at Boulevard
Every transaction that flows through Boulevard is a moment of truth — for the client who just received a service, and for the business trying to run a great operation. Commerce isn't just a feature layer; it's the transactional layer that thousands of businesses rely on to deliver exceptional client service, transact, and grow revenue. When the experience is right, it's seamless. When it's not, friction ripples from the front desk all the way into the business's books.
As Boulevard expands upmarket, supports complex franchise brands, and grows internationally, the commerce experience has to scale with it — more flexible, more reliable, and more intuitive for the operators and clients who depend on it every day. As Senior PM for Commerce Experience, you'll partner closely with a dedicated engineering and design team, and cross-functional stakeholders to translate underlying capabilities into experiences that feel obvious, trustworthy, and complete for a business and their clients. You'll bring rigor to how we measure and improve those experiences over time, using data and customer insight to continuously close the gap between where things are and where they need to be.
What You'll Bring
- 5+ years of product management experience, with at least 3 years in a B2B or SaaS environment and a track record of owning consumer-facing flows end-to-end
- Systems thinker: You connect the dots across complex workflows, multiple persona types, and technical constraints — and translate that into product decisions that feel simple to the people on the receiving end, whether that's a client completing a transaction or an operator running a multi-location business
- Commerce to close: You've owned experiences that span the full transaction lifecycle — from checkout through to financial reporting, accounting, and the other data surfaces and business tools operators depend on
- Strong design partnership: You bring design in early, push the thinking together, and hold a high bar for experience quality without losing sight of what's shippable
- Bias toward outcomes: You navigate ambiguity by anchoring on what actually matters — cutting through noise to find the right problem, and measuring your work by whether it moved something real for the business or the people using it
- Cross-functional influence: You've worked effectively across product, engineering, and adjacent teams without direct authority, and you know how to move work forward when ownership lines are blurry
- Fluency with AI tools as part of your own practice — to accelerate discovery, sharpen tradeoffs, or move faster
Preferred
- Experience in vertical SaaS, or services-industry platforms
How We Will Take Care of You
At Boulevard, we work hard to structure compensation in a way that balances internal equity with local market competitiveness. For candidates in NYC, the SF Bay Area, and Seattle, the anticipated base salary range is $129,000 – $161,300 per year. For all other U.S. locations, the anticipated base salary range is $113,400 – $155,900 per year. In addition to base compensation, this role may be eligible to participate in a variable compensation program. Final compensation will vary based on applicable experience, location, and final leveling.
How We Take Care of Our Team
Our business is deeply immersed in an industry centered around helping people feel their best, so we know that taking care of yourself isn't selfish — it's essential. That's why our culture pairs high standards with genuine care. We don't glorify burnout or wear "always on" as a badge of honor. Instead, we've created benefits designed to support you inside and outside of work.
- Competitive base pay and performance bonus eligibility
- Equity participation for all full-time employees
- Comprehensive medical coverage with up to 100% employee premium coverage and 75% dependent coverage
- Annual $1,200 HSA employer contribution for eligible plans
- 100% covered dental, vision, life, and disability insurance
- 12 weeks of fully paid U.S. parental leave for all new parents
- Flexible paid time off, plus 10 U.S. company holidays
- Fully remote with a $200 home office setup allowance and $50 monthly WFH reimbursement
- $200 quarterly Boulevard Bucks for well-being and industry connection
- One Medical membership and Employee Assistance Program
To learn how Boulevard collects, uses, and protects personal information related to candidates and employees, please review our Boulevard Employee & Personnel Privacy Notice.
Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Frequently Asked Questions
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