Senior PS Manager EMEA at Chainguard - Remote UK — Columbus
Traveler-Friendly Insight
This role carries a firm location requirement: you must be based in the United Kingdom. While the position is remote-first within Chainguard's distributed model, it is explicitly not open to candidates outside the UK — making it unsuitable for pure nomads without UK residency or the right to work there.
That said, for those who do qualify, the lifestyle perks are meaningful for location-flexible workers:
- Monthly coworking stipend covers shared workspace costs, ideal if you prefer not to work from a fixed office.
- Bi-annual destination summits provide built-in travel opportunities and team connection without daily commuting.
- Phone and internet cost reimbursement reduces the overhead of working from different locations within the UK.
The EMEA-facing nature of the role means you'll likely need availability during GMT/BST and CET business hours (roughly 8am–6pm UK time), which limits true async flexibility. Customer escalations and team leadership duties require consistent, predictable presence.
For nomads interested in similar roles: look for "EMEA PS Manager" or "remote cybersecurity leadership" postings that accept EU or EEA residency, as those markets offer more visa flexibility (e.g., Portugal's Digital Nomad Visa or Germany's Freelance Visa) than the UK post-Brexit framework.
Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.
Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.
Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.
Chainguard is looking for a Senior Manager of Professional Services – EMEA to lead delivery for a portion of our Enterprise segment. In this role, you'll own the end-to-end customer journey across implementations, consulting engagements, and advisory services — ensuring customers successfully adopt Chainguard solutions and achieve measurable outcomes.
You'll lead and develop a team of Solutions Architects while driving delivery that is predictable, scalable, and consistently high quality. This is an operational leadership role that requires equal parts customer empathy, business acumen, and a bias toward execution.
What You'll Do
Delivery & Segment Ownership
- Own end-to-end PS delivery across onboarding, implementation, advisory, and expansion for your Enterprise segment
- Monitor and improve utilization, on-time delivery, and customer satisfaction KPIs
- Serve as the escalation point for complex or at-risk engagements
Team Leadership & Development
- Lead, mentor, and grow a team of Solutions Architects
- Set performance expectations, coach to them, and own career development and succession planning
- Partner with PS leadership on hiring and capacity planning
Services Strategy & Operations
- Standardize delivery methodologies, tools, and best practices
- Improve operational processes for efficiency, scalability, and predictability
Cross-Functional Partnership
- Collaborate with Sales, CS, Product, Engineering, and Support for a seamless customer experience
- Support pre-sales on strategic or complex opportunities
- Funnel customer feedback into product and services improvements
- Partner with PS leadership to evolve services packaging and pricing
Customer Outcomes & Growth
- Ensure customers achieve defined business outcomes through services engagements
- Identify expansion opportunities in partnership with Sales and CS
- Proactively manage escalations and capture customer insights to improve delivery
What We're Looking For
- 7+ years in Professional Services, Consulting, Customer Success, or a related field
- 2+ years of leadership experience managing delivery teams or PS operations for a customer segment
- Technical background in cybersecurity, DevOps, software engineering, or a related domain
- Strong project or program management capabilities
- Experience working cross-functionally in a high-growth technology environment
- Excellent communication skills — comfortable engaging both technical teams and executive stakeholders
- Must be located in the United Kingdom
About Us
We live and breathe our company values:
- We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
- We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
- We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
- We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions.
A few of the benefits we offer:
- Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
- Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
- 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
- Unlimited Flexible Time Off: Take the time you need — to do our best work, we need to recharge and reset.
- 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.
If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences.
Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice.
©2026 Chainguard. All Rights Reserved.
Frequently Asked Questions
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