Carter's Store Manager - Canóvanas, Puerto Rico — Columbus

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Love what you do. Carter's Careers

As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You'll be there to congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey.

We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and their team on product styles, features, and benefits. You'll coach your teams to reach their potential, to become brand and product experts, and own their careers.

What We Love About Carter's

Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. Carter's is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together.

Benefits We Love

• Schedules that fit your life — maintaining balance is important to us
• Health benefits and mental health benefits
• 30% discount on our brands
• Referral bonuses
• Advance You Program: earn a GED or a bachelor's degree tuition-free, or learn English as a second language
• Paid time off, holidays, and parental leave
• Adoption assistance and charitable matching gifts
• Professional and personal development programs to help grow your career

What You'll Do

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment; recognize performance to increase employee engagement
• Grow leaders through direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Build customer loyalty by coaching the team on the benefits of our Loyalty programs, including credit
• Execute Company direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Lead and integrate an omnichannel experience, ensuring teams are trained on available tools
• Reduce loss through consistent customer service, education, and operational controls

Qualities We'd Love in a Candidate

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership and supervisory skills, including leading, directing, and executing multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, web navigation, etc.)
• Minimum of 3 years of retail or related management experience leading direct reports
• A high school diploma or GED

Physical Requirements

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week

Carter's for All: Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

Additional information: Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter's may reasonably alter your duties, responsibilities, job title, and location.

*Source: Circana/Consumer Tracking Service, U.S. dollar share, 12 months ending September 2023.

Carter's is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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