Sales Assistant at Smoke Mart Darwin - Retail Job AU — Columbus
Traveler-Friendly Insight
This is an in-store, customer-facing retail role based in Darwin, Northern Territory, Australia. It is not remote-friendly — you must be physically present in the store to serve customers, handle cash, manage stock, and maintain store standards. Digital nomads and location-independent workers should look elsewhere for remote or async opportunities.
That said, Darwin can be an interesting base for travelers. It is Australia's gateway to Southeast Asia, with relatively affordable living costs compared to Sydney or Melbourne, and a warm tropical climate year-round. If you're on a Working Holiday Visa (subclass 417 or 462), this type of retail role in the Northern Territory may even count toward your regional work requirements for a second or third-year visa extension.
For those already based in Darwin or planning to settle there, the role offers stable employment within a large national retail network (250+ stores, 1,000+ locations via Viva Energy). No travel perks, remote work allowances, or coworking stipends are mentioned — this is a traditional bricks-and-mortar retail position. Travelers seeking flexibility should explore remote customer service or e-commerce roles instead.
For over three decades, Smoke Mart & Giftbox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service, while promoting a supportive and positive culture for our team. The SMGB team supports equality and diversity, reflected throughout all our departments and our more than 250 stores nationwide.
Today, SMGB is part of the Viva Energy group — an ASX-listed powerhouse with a driving ambition to become Australia's largest convenience retailer. Combining Viva Energy Australia's incredible network of more than 1,000 locations around the country with SMGB's wholesale tobacco distribution channel, we are now able to offer our amazing range of products and services on a truly grand scale.
There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.
More About You — Sales AssistantThe ideal candidate will have a customer-first mentality with a strong passion for creating a fun, authentic shopping experience. You will be part of a progressive business which values and supports internal career growth. We are looking for a team member who thrives in a busy, sales-driven environment, whilst having a laugh (and the occasional dance-off!) with each customer that walks through our doors.
Your Role- Providing high levels of customer service and building strong rapport
- Sound cash handling and EFTPOS operation
- Learn and maintain solid product knowledge across all pillars of the business
- Maintain high level of store standards; assist with merchandising and presentation
- Work towards budgets, targets and KPIs
- Assist with stock control and quality management
- Follow national legislation, WHS and security guidelines
- A passion for meeting and exceeding sales targets
- Proven ability to work within a fast-paced retail environment
- A happy, friendly and energetic personality
- A desire to deliver high-quality customer service
- Valid Police Check Report required if successful at interview stage
Would you like to know more? If you're passionate about customer service and want to build a career with an iconic brand, hit Apply Now!
Please mention the word REWARDINGLY and tag RMTM4LjE5Ny4yMy4yNTU= when applying to show you read the job post completely (#RMTM4LjE5Ny4yMy4yNTU=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Frequently Asked Questions
Is this Sales Assistant role available for remote or hybrid work?
Is a Police Check required to apply for this role?
What career progression is available after starting as a Sales Assistant?
What hours or shifts would I be expected to work?
Does this job suit Working Holiday Visa holders in Darwin?
