Remote Repossession Coordinator at Oportun - US — Columbus
Traveler-Friendly Insight
This role is listed as Remote - US, which means it is restricted to US-based workers. Despite the "Anywhere in the World" hint, the job posting explicitly states US employment and a US hourly pay range — international applicants or full-time nomads based abroad are unlikely to qualify.
Timezone & Schedule: The posting does not mention specific hours, but collections and repossession coordination work typically involves business-hours availability (US time zones) for real-time vendor and partner coordination. Expect this to be a synchronous, structured-hours role rather than async-friendly. Digital nomads traveling within the US (or keeping US hours from a similar timezone like Mexico City or Bogotá) may be able to make it work logistically, but nomads in Europe or Asia would face significant overnight hour conflicts.
Compensation context: At $24.51–$36.77/hr (roughly $51k–$76k annually), your purchasing power varies widely by location:
- Medellín, Colombia: $1,500–$2,000/month covers a very comfortable lifestyle — strong value for a nomad keeping US hours in a similar timezone.
- Lisbon, Portugal: Mid-range; $2,500–$3,500/month covers expenses, though housing costs have risen. Timezone overlap with US East Coast is challenging for real-time work.
- Bangkok, Thailand: Excellent purchasing power, but the 11–12 hour time difference makes US business-hours work impractical.
No travel perks, coworking stipends, or equipment allowances are mentioned. Given the US-only restriction and synchronous nature, this role suits US-based remote workers more than globe-trotting nomads.
Headquarters: Remote - US
Who We Are
Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.
The Opportunity
As part of the Collections team, the Repossession Coordinator manages key activities across Oportun's repossession and remarketing process, supporting members with delinquent accounts while coordinating timely, accurate actions with internal partners and third-party vendors. Success in this role means maintaining strong operational controls, clear communication, accurate account and inventory reviews, and adherence to applicable lending regulations and Oportun policies.
At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work while actually moving the needle for real people, you'll fit right in.
What You'll Do
Your day-to-day
- Provide support and guidance to members with delinquent accounts who may be eligible for repossession, ensuring clear and respectful communication throughout the process.
- Coordinate repossession and remarketing activities with members, internal business partners, and third-party vendors to support timely and accurate execution.
- Complete required account reviews, letters, scrubs, and other operational steps associated with repossession and remarketing.
- Monitor repossession and remarketing inventory and account status, identifying issues and escalating or routing them accurately to the appropriate partners.
- Communicate and collaborate effectively with business partners to resolve workflow issues and keep repossession and remarketing activities moving.
- Maintain current knowledge of applicable lending regulations and Oportun policies and apply them consistently in day-to-day work.
Who You Are
The right fit looks like this
- You're detail-oriented, organized, and comfortable managing multiple priorities in a regulated operational environment.
- You solve problems thoughtfully, communicate clearly with members and partners, and know when an issue needs to be escalated.
- You're comfortable navigating complexity and don't wait for perfect information to move forward.
- You communicate clearly, give direct feedback, and expect the same in return.
What You Bring
Skills & Experience
Required
- 5–7 years of collections experience.
- 5–7 years of repossession experience.
- Demonstrated strong problem-solving skills, attention to detail, and the ability to manage multiple priorities.
- Effective communication and collaboration with members, business partners, and third-party vendors, plus working knowledge of applicable lending regulations and established policies and procedures.
Nice to Have
- Bilingual communication skills.
- Experience supporting vehicle remarketing processes.
- Familiarity with tools or systems used to manage collections, repossession, remarketing, or inventory workflows.
- Experience using AI tools (ChatGPT, Copilot, or similar) to improve personal productivity.
Our AI Mindset
We build with AI. We lead with judgment.
AI isn't a feature here. It's how we work. We're excited about what AI makes possible, and we're looking for people who share that curiosity. You don't need to be an expert — you need to be open to experimenting, willing to learn, and able to apply new tools in ways that actually move the needle.
In this role, you'll be encouraged to explore AI tools, find practical use cases for your function, and bring ideas for working smarter. We believe the best outcomes come when human judgment and AI capability work together.
Why Oportun
What's in it for you
Oportun offers a competitive compensation and benefits package designed to support your physical, financial, and professional well-being. Benefits vary by country of employment.
US Benefits
- Medical, Dental & Vision Insurance
- 401(k) including company match
- Flexible PTO and Parental Leave
- Company-paid Life & Disability Insurance
- Eligibility and plan details vary by location and employment status. To learn more about Oportun and our benefits, visit oportun.com/careers.
The US hourly range for this full-time position is $24.51 – $36.77.
Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects a national minimum and maximum range for new hire salaries for this position.
Within this range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range that meets your criteria during the hiring process.
Please note that the compensation range listed in this posting reflects only the base salary for this position and does not include other compensation elements or benefits.
We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.
California applicants can find a copy of Oportun's CCPA Notice here: https://oportun.com/privacy/california-privacy-notice/.
We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI's Internet Crime Complaint Center (IC3).
To apply: https://weworkremotely.com/remote-jobs/oportun-repossession-coordinator-r14323
Frequently Asked Questions
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