Partner Engagement Manager at Welocalize - Remote — Columbus
Traveler-Friendly Insight
Remote Viability: Welocalize is a globally distributed company operating across 300+ languages with offices worldwide, which signals a mature remote-work culture. However, this Partner Engagement Manager role involves coordinating with multiple internal teams (Program Squads, Talent Procurement, Language Operations), which likely requires regular synchronous communication — expect some fixed meeting windows rather than a fully async lifestyle.
Timezone Considerations: The location hint points to Romania (EET/EEST, UTC+2/+3). If you're based in or around Europe, timezone alignment is straightforward. Nomads in popular European destinations like Lisbon (UTC+1), or even Southeast Asia (UTC+7/+8), may face early-morning or late-night calls to sync with European colleagues.
Visa Options for Romania-Based Role:
- Romania now offers a Digital Nomad Visa for non-EU nationals, valid up to 12 months.
- EU/EEA passport holders can live and work in Romania without a visa.
- Portugal's D8 Digital Nomad Visa suits those wanting to work in Lisbon while employed remotely.
Cost of Living Note: No salary is disclosed, so direct comparisons are limited. Romania (Bucharest) itself is very affordable — a comfortable lifestyle runs ~$1,200–$1,800/month. Lisbon runs ~$2,000–$2,800/month, and Bangkok ~$1,000–$1,500/month. Working from any of these locations on a competitive localization-industry salary would offer strong purchasing power.
Travel Perks: No explicit equipment stipend, coworking allowance, or travel budget is mentioned in the posting.
About Welocalize
Welocalize, a Welo Global brand, serves localization teams through AI-enabled multilingual content solutions that enable enterprises to operate and scale globally. Welocalize combines AI, automation, and human expertise to support enterprises in more than 300 languages, enabling accurate, culturally aligned, and compliant multilingual content at scale.
Welocalize's Opal Platform comprises patented technology designed to automate multilingual content and improve workflow performance for enterprises. Opal functions as an agentic system that orchestrates AI, automation, and human expertise to coordinate content workflows across the lifecycle, improving speed, scalability, and operational control for global enterprises. These solutions operate within a secure and compliant environment supported by seven ISO certifications. Welocalize is headquartered in New York with offices worldwide. welocalize.com
Main Purpose of Job
The Partner Engagement Management Team is responsible for measuring, monitoring, and optimizing performance of suppliers within a particular set of languages. Performance includes, but is not limited to, on-time delivery, adherence to all client and project-specific requirements, and defect-free deliverables. This team is responsible for understanding customer capacity requirements as communicated by the Program Squads and liaising with Talent Procurement to ensure such capacity requirements can be met. As part of ensuring capacity, the Supplier Performance Management Team will monitor supplier utilization and advise supplier selection to the Program Squads accordingly.
Main Duties
The following is a non-exhaustive list of responsibilities and areas of ownership of the Partner Engagement Manager:
- Through engagement with Program Squad, make data-driven decisions regarding the most suitable suppliers for a specific account and/or content specialty. Suitability may be based on quality, OTD, market/language strategy, capacity needs, content specialty, or client-specific requirements.
- Lead communication and onboarding of suppliers to new client programs, ensuring availability and suitability for such work.
- Maintain supplier skilling as it pertains to clients/Pantheon (proprietary) programs.
- Monitor utilization to ensure supplier usage is in alignment with strategies as defined by Program Operations, Partner Success, and Language Operations. Engage with Program Squads should adjustment in resource usage be necessary.
- Communicate with and support Talent Procurement in the creation of new recruitment campaigns to identify and onboard new suppliers to Welocalize.
- Ensure regular quality measuring of suppliers in alignment with Welocalize LQA strategy.
- Monitor and flag suppliers performing beneath defined Welocalize thresholds. Supplier performance is inclusive of OTD, time-to-accept task, language quality, adherence to instructions, etc.
- Initiate Quality Improvement Plan (QIP), RCAs or CAPAs, as needed. If QIP is deemed unsuccessful, inform Talent Procurement.
- Liaise with Program Squad to understand customer capacity requirements and take appropriate actions to ensure such requirements are consistently met.
- Responsible for overall performance (internal & external resources) of the languages, capacity planning, resource utilization, OTD, and quality.
Requirements
Education & Experience
- Proven experience in a fast-paced, client-centric environment, ideally in the translation or localization industry.
- Knowledge of the language services industry and a keen interest in its technology, process, competitive landscape, and emerging trends.
- Adept at data literacy; ability to understand and utilize data to make decisions.
- Flexible attitude with the ability to manage multiple priorities in a fast-paced, time-sensitive, and deadline-driven work environment.
- Problem-solving mindset that can proactively assess and mitigate risk.
- Can work within a team, contributing to the team's success, or work independently as needed.
- Ability to prioritize ongoing projects based on business needs and urgencies that can arise.
- Excellent communication skills (written and verbal, fluent in English).
- Minimum of a BA/BS degree or equivalent experience.
Key Competencies
- Is a strong listener and effective collaborator.
- Understands the importance of Objective & Key Results (OKRs) and is results-oriented.
- Actively drives performance and delivers results.
- Proactively develops clear solutions to complex problems.
Frequently Asked Questions
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