Remote Service Development Consultant - BCD Travel Europe — Columbus
Traveler-Friendly Insight
Remote Flexibility: This role is advertised as remote-first across eight European countries — Spain, Netherlands, Czech Republic, Denmark, France, Germany, Poland, and the UK. For most locations, full remote work is supported. The main caveat is for Poland: Warsaw-based workers must go in-office 50% of the time monthly, while those in Kraków or Rzeszów need at least one day per week in-office. Outside of Poland, the setup appears genuinely location-flexible within Europe.
Timezone Constraints: No specific timezone hours are stated, but given BCD Travel's pan-European stakeholder environment, expect core hours aligned with CET/CEST (UTC+1/+2). This makes European nomad bases ideal and may work for early risers in Southeast Asia or late workers in South America, though async culture isn't explicitly confirmed.
Visa Considerations: You must be based in one of the eight listed countries, ruling out pure nomad arrangements. EU citizens have full freedom of movement across these countries. Non-EU workers should check each country's work visa requirements — Spain's Digital Nomad Visa or Germany's Freelancer Visa won't apply here since this is a salaried employment role.
Cost of Living Snapshot (Netherlands salary range: €42k–€60k):
- Lisbon, Portugal: €2,000–€2,500/month comfortable living — but you'd need to be based in one of the eight listed countries.
- Barcelona, Spain: Role covers Spain at €28k–€38.5k — livable but modest in a major city.
- Berlin, Germany: €53k–€62k range here offers a comfortable mid-level lifestyle.
Travel industry perks and discounts are a notable bonus for anyone who loves to explore.
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Consultant, Service Development (Remote)
Full time — Spain, Netherlands, Czech Republic, Denmark, France, Germany, Poland, United Kingdom
If you are located in the Warsaw area, you will need to work in-office for 50% of working time monthly. If you are located in the Kraków and Rzeszów areas, you will need to work in-office at least 1 day per week.
The Consultant, Service Development will contribute to the successful delivery of projects and initiatives within the Service and Commercial Development team. This position will collaborate with stakeholders across the organization to ensure understanding of each initiative and its impact, assuring that the solutions created address the business requirements.
The role serves as support for project task completion, working closely with Operations and local leaders to implement business best practices for the assigned areas. It also coordinates resources and acts as subject matter expert for the successful implementation of new processes, technology, and multinational practices based on local specifics.
As a Consultant, Service Development, you will:
- Support initiatives and ensure all project standards are adhered to and the agreed business benefits are realized
- Serve as a process, project, and/or product subject matter expert
- Serve as liaison point between the account, the region, and the project team
- Facilitate effective communication as required for successful project completion
- Coordinate resources for successful implementations of new processes, standardizations, and technology
- Analyze business issues and define possible solutions aiming for the best productivity increase
About you
- Prior corporate travel industry experience including customer-facing agency operations
- Proficient in customer discovery and documentation
- Thorough knowledge of all aspects of BCD Travel's internal operational processes and services
- Extensive knowledge of BCD Travel client and internal technologies (GDS, scripts, TA, OBTs, fulfillment technology, etc.)
- Good communication and influencing skills with a proven history of successfully collaborating with internal and external stakeholders
- Strong organizational and project management skills
- Excellent oral and written English language skills
What we offer you
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
You'll be offered:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Salary ranges by country (annual gross):
- Spain: 28,000 – 38,500 EUR
- France: 33,000 – 36,000 EUR
- Poland: 78,000 – 125,000 PLN
- Germany: 53,000 – 62,000 EUR
- Netherlands: 42,000 – 60,000 EUR
- Czech Republic: 750,000 – 820,000 CZK
The final salary offered will ultimately depend on the candidate's qualifications, experience, and location, and will be determined in line with internal equity. BCD Travel does not request salary history and is committed to equal pay in line with the EU Pay Transparency Directive.
About BCD Travel
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings, and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD's leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
Get to know us:
Ready to join the journey? Apply now!
We're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about a role but your experience doesn't align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected].
Frequently Asked Questions
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