SDR at Grafana Labs - Remote Job in Germany — Columbus
Traveler-Friendly Insight
This role is listed as 100% remote, but comes with a hard location requirement: you must be based in Germany. This is not a location-flexible digital nomad position — it's remote-within-Germany, likely for payroll, tax, and employment law reasons common in DACH markets.
For those already residing in Germany, there is some lifestyle flexibility. The role involves phone-based outreach and sales conversations, which likely requires working Central European Time (CET/CEST) business hours — roughly 9am–6pm. This makes it difficult to operate from significantly different time zones, even temporarily.
- Lisbon, Portugal: Only 1 hour behind Germany in winter — this could theoretically work for short visits, but you'd need to maintain German residency and tax status.
- Bangkok or Bali: UTC+7/+8 are incompatible with CET business hours for a phone-heavy SDR role. Not viable.
- Medellín, Colombia: UTC-5 makes synchronous calling nearly impossible during EU business hours.
The OTE of EUR 58,000–62,000 is a solid German salary, especially in lower cost-of-living cities like Leipzig or Dresden. In Munich or Berlin, it's comfortable but not extravagant. RSUs add long-term upside.
If you're looking for a truly location-independent role, this one isn't it. Instead, prioritize SDR or BDR roles at fully async-first companies without geographic restrictions.
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams unified visibility so they can see, understand, and act on all their disparate data. Customers including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.
We're scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that's okay. If this role excites you, we'd love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
As a Sales Development Representative (SDR), you will focus on three core missions:
- Help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide appropriate resources and guidance.
- Partner with our Sales Team to connect with influential people in these organizations and identify new business opportunities that fuel our company's revenue pipeline.
- Develop valuable, transferable skills to help you achieve your career goals.
We understand that our commercial success is linked to our open source DNA and users' success with our software. As such, we want team members who can effectively leverage this connection and help support the long-term health of our company.
In this role, you will balance reactive and proactive work — responding to inbound inquiries as well as outreaching to target accounts. You will need a detective mindset to craft thoughtful, value-add messaging, confidence driving business conversations on the phone, and the ability to use AI tools to constantly improve your productivity.
This is a demanding and rewarding role in a fast-paced environment. We're looking for driven, humble, technically curious people who embrace a team-first attitude and demonstrate extreme ownership. You'll have managers and teammates that care deeply about you as a professional and human, and you will learn more than you thought possible.
What You'll Be Doing:
- Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
- Follow up on inbound leads effectively and efficiently
- Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone
- Use Salesforce and Grafana dashboards for lead and account management and research
- Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
- Drive effective discovery conversations to understand users' needs and goals, providing appropriate resources and communicating how Grafana can help them
- Consistently meet new business opportunity and pipeline targets
- Collaborate with cross-functional teams such as marketing and sales to win as a team
What Makes You a Great Fit:
- Fluent in German and English (written and spoken)
- Open to feedback and coaching, always looking for ways to improve
- Clear and concise written and verbal communication style
- Excellent organizational skills and the ability to prioritize many tasks and demands
- Willingness and ability to take on any task — no matter how small or big — with a focus on quality
- Resourceful and proactive in an environment that is constantly evolving
- Driven by purpose and by winning with a team-first attitude
- Located in Germany
Bonus Points — Interview Tips:
We want you to come prepared and succeed. When we interview, we're trying to determine:
- Would you be successful if you were part of our team?
- Will you love working here and be a positive influence on your fellow colleagues?
- Will you grow professionally and personally during your time here?
We're looking for people who are curious and passionate about technology, so invest time in learning about Grafana Labs — explore our community, the industry we operate in, what we offer, and how we set ourselves apart.
During your interview, you'll be sharing stories about your current and past roles. The best way to frame these is with the CARR model: Context, Action, Results, Reflection. Remember, humility drives learning — listen to feedback throughout the process and incorporate it as you progress.
Compensation & Rewards
In Germany, the OTE (On-Target Earnings) compensation range for this role is EUR 58,000 – EUR 62,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.
Why You'll Thrive at Grafana Labs:
- 100% Remote, Global Culture – Talent from around the world, united by collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Smart, supportive colleagues who care deeply about what they do.
- In-Person Onboarding – Thrive from day one with fellow new 'Grafanistas' to learn all about what we do and how we do it.
- Balance is Key – 30 days annual leave per year, including 3 Grafana Shutdown Days for the whole team to truly disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
For information about how your personal data is used once you've applied to a job, check out our privacy policy.
Frequently Asked Questions
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