Sales Operations Analyst at Calabrio - Remote US — Columbus
Traveler-Friendly Insight
Timezone Constraint: EST/CT Only — This role explicitly requires candidates to be in the Eastern (EST) or Central (CT) US time zones. That's a meaningful restriction for digital nomads: you must maintain hours within UTC-5 to UTC-6 (UTC-4 to UTC-5 in summer). This rules out Southeast Asia, most of Europe, and many LATAM destinations during their standard daytime hours unless you're willing to work evenings.
Viable Nomad Destinations: The EST/CT requirement narrows but doesn't eliminate nomadic options. Consider:
- Medellín, Colombia (UTC-5): Perfect timezone alignment, with a monthly cost of living around $1,200–$1,800. At $75K/year (~$6,250/month), you'd have strong purchasing power. Colombia offers a 2-year digital nomad visa.
- Mexico City, Mexico (UTC-6): CT timezone, vibrant tech scene, ~$1,500–$2,200/month cost of living. Mexico does not have a formal digital nomad visa but tourist visas allow 180-day stays.
- Lisbon, Portugal (UTC+0/+1): Timezone overlap is challenging — a 5–6 hour difference means early mornings for EST alignment. Not ideal for this role.
Remote Perks to Note: No explicit coworking allowance or equipment stipend is mentioned. The role is fully US-remote, so your physical location flexibility within those timezone bounds is the primary nomadic draw. No travel-specific perks appear to be offered.
Location: US – Remote. Must be in EST or CT time zone only.
Verint is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today's multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company.
Verint is looking for a Sales Operations Analyst to join our Revenue Operations team. This role is responsible for analyzing sales data, optimizing sales processes, and providing insights that improve sales performance and operational efficiency. This role supports the sales organization by transforming data into actionable insights, managing sales reporting, and ensuring the accuracy of CRM systems and analytics tools.
The analyst works closely with sales leadership, marketing, finance, and product teams to improve forecasting, track key performance metrics, and support strategic decision-making.
What You'll Be Doing
Data Analysis & Reporting
- Update and send out weekly and monthly pipeline, bookings, and key metrics reports to ELT/SLT and board members
- Analyze sales data to identify trends, patterns, and opportunities for growth
- Develop dashboards and reports on sales performance metrics (revenue, pipeline, conversion rates, quota attainment)
- Provide insights to support strategic sales planning and decision-making
Sales Performance Analytics
- Monitor key performance indicators (KPIs) such as pipeline velocity, win rates, and sales cycle length
- Perform variance and trend analysis on sales results and forecasts
- Provide recommendations to improve sales productivity
- Support forecasting processes using historical sales data and market trends
CRM & Data Management
- Maintain CRM systems (e.g., Salesforce, HubSpot) to ensure data integrity and accurate reporting
- Conduct data audits and implement data governance standards
- Manage and optimize sales reporting tools and analytics platforms
Cross-Functional Collaboration
- Work with marketing to analyze lead quality and conversion metrics
- Partner with finance on revenue and commission reporting
- Provide insights to sales leadership and executive teams
Requirements
- Bachelor's degree in Accounting, Finance, Business Management, or a related field, or relevant equivalent working experience
- 3–4 years of experience working in Data Analytics, Economics, Finance, or a related field; at least 2+ years within a SaaS organization
- Advanced Excel and data visualization skills
- Proficiency in CRM systems (e.g., Salesforce, HubSpot), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI); strong proficiency in Salesforce and other sales and/or marketing platforms
Benefits (Calabrio)
- Global team recognized for their passion and innovation
- Innovative product culture and project exposure
- Training and development from industry-leading experts
- Cutting-edge benefit programs including: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
- Market competitive pay targeted at a base salary of $75,000
Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent.
What we value most — workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to keep our people healthy, focused, and inspired to be creative. Team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements).
Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by applicable law. We celebrate the 40+ nationalities of team members that contribute to our success.
Applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio's application process due to their disability may be eligible for a reasonable accommodation. Requests can be made by emailing [email protected].
Ready for Exponential Career Opportunities? Apply now.
Please mention the word POISED and tag RMTM4LjE5Ny4yMy4yNTU= when applying to show you read the job post completely (#RMTM4LjE5Ny4yMy4yNTU=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Frequently Asked Questions
Is this Sales Operations Analyst role fully remote?
What is the base salary for this position?
What CRM and analytics tools will I work with in this role?
How much SaaS experience is required for this role?
What benefits does Calabrio offer for this position?
