Headquarters: Remote - Massachusetts
URL: http://shopmonkey.io
As a Senior Software Engineer - DevOps, you will be working on our core infrastructure and will be responsible for deploying, maintaining and improving our application infrastructure. You should demonstrate mastery of the fundamentals of networking and be comfortable delivering improvements and fixing complicated issues with light supervision from a lead engineer. You will be responsible for the overall cloud and application platform including security, scalability, observability and performance. We are looking for self-motivated team members who crave a challenge and feel excited about rolling up their sleeves to realize our potential. This is an infrastructure position so you must have a firm understanding of complex architectures on public cloud services. Please note for San Francisco Bay area-based candidates, this is a hybrid role with in-office expectations 2-3 days/week at our Morgan Hill, CA office to collaborate and stay connected.
What You Will Do:
- Design, implement, and maintain an infrastructure platform that is the foundation for an exceptional customer experience with our products and services
- Turn complex and ambiguous situations into actionable plans
- Analyze and solve deep technical problems, providing mitigations and root cause analyses
- Operate in a fast-moving environment with the ability to adapt to changing priorities and requirements
- Identify manual processes that can be automated
- Handle customer impacting escalations and work in an on-call rotation with other engineers
- Drive incident response and blameless post mortem reporting
We Are Looking For People Who Have:
- At least 4 years of professional experience managing production-grade public cloud infrastructure in Google Cloud Platform
- Cloud networking knowledge (DNS, firewall/security groups, VPN, subnets, CIDR)
- Experience with infrastructure as code tools including Terraform, Ansible, etc
- Strong scripting experience with bash, yaml, Typescript, GO, etc
- Experience building CI pipelines with tools such as Github Actions, Argo, Code Pipeline, Code Deploy or similar technologies
- Extensive experience managing Kubernetes clusters, including cluster definition, autoscaler rulesets, and networking
- Experience with Git and GitHub or GitLab
- Experience with DevSecOps (SOC2, PCI and/or ISO 27001 certification a plus)
- Knowledge of best practices related to security, performance and disaster recovery
- Familiarity with monitoring, observability and alerting tools (Prometheus/Grafana, Datadog, Pager Duty, OpenTelemetry, etc)
- Bachelor's degree in Computer Science or similar field or equivalent
In the United States, the range is typically a salary of $165,000 to $185,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation, company stock options and benefits as outlined below are included.
Why Shopmonkey?
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary based on location and employment status.
💪🏼 Health & Wellness
- Medical, Dental, Vision, and Life Insurance
- Short Term and Long Term Disability
- Employee Assistance Program
- Reimbursement for Personal Health and Wellness Membership
- Generous Parental Leave
- 401(k) Plan
✈️ Time Off
- 11 Paid Holidays
- Flexible Time Off
🥰 Giving Back
- Matching Charitable Donations
- Group Volunteer Efforts
Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.
About the Industry
The U.S. is the second largest passenger vehicle market with more than 260 million registered vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient while providing a delightful customer experience.
About Shopmonkey
Shopmonkey is the leading auto-repair shop software company; a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.
Headquartered in Silicon Valley and trusted by more than 3,500 auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market.
In 2021 Shopmonkey raised a $75 million Series C, supported by prominent Silicon Valley venture capital firms. In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers (and #1 in Business Products & Software Services), and was again recognized in 2023 and 2024.
Shopmonkey is committed to building a diverse and inclusive team. We welcome applicants from all backgrounds and provide equal employment opportunities, prohibiting discrimination or harassment of any type.
If you require reasonable accommodation during the application or interview process, please contact our Talent Team at hiring@shopmonkey.io.
Please note: Shopmonkey will never request sensitive information such as your social security number or bank account details during the application process. Beware of unsolicited texts, calls, or emails from non-Shopmonkey domains. All official communications come from @Shopmonkey.io email addresses.
The U.S. Federal Trade Commission offers guidance on protecting yourself from recruiting scams and financial fraud.
To apply: https://weworkremotely.com/remote-jobs/shopmonkey-senior-software-engineer-devops
