Jobs · Full-time

Head of Sales & CS at Secret - Remote Worldwide — Columbus

LocationColumbus
CompanySecret
Sourceweworkremotely
Posted2026-09-04 18:52:20

Traveler-Friendly Insight

This role is explicitly fully remote with no location restrictions — Secret has been remote-first from day one, with team members across Brazil and France. That signals genuine async culture rather than reluctant remote tolerance.

Timezone flexibility: The job description specifically calls out covering prospects across the US, Europe, and beyond in a single week. This means your schedule won't be locked to a single timezone, but you'll need to be available for calls that span time zones — ideally UTC-5 to UTC+3 coverage. Digital nomads based in Lisbon (UTC+0/+1) or Medellín (UTC-5) are particularly well-positioned to hit both US and European prospects.

Visa considerations: Since this is open worldwide, many nomad-friendly options apply:

  • Portugal's Digital Nomad Visa — ideal for EU/non-EU applicants; Lisbon is a popular SaaS sales hub
  • Colombia's Digital Nomad Visa — low cost of living in Medellín suits a commission-heavy ramp period
  • Thailand's LTR Visa or tourist visa stack — Bangkok offers low burn rate if building pipeline solo

No salary is disclosed, which makes cost-of-living planning harder. However, a Head of Sales at a bootstrapped startup typically earns €60k–€100k+ OTE in the European market. At that range, Bangkok or Medellín offer significant lifestyle arbitrage (monthly costs ~$1,200–$1,800), while Lisbon runs $2,500–$3,500/month. No explicit equipment stipend or coworking allowance is mentioned — worth asking before accepting.

Headquarters: France
URL: http://www.joinsecret.com

The Mission

Build and lead Secret's B2B business unit: sales and customer success. Create a repeatable revenue engine by selling it yourself first, then build the team that scales it.

What You'll Own

  • Go-to-market — Pick the B2B segments with the highest revenue potential and drive execution.
  • Sales — Discovery, demo, proposal, negotiation, close. You carry the number personally from day one.
  • Activation & retention — Signature is the starting line. You lead Customer Success to grow partner activation and keep churn down.
  • Team — Once repeatability is proven, define the org, hire and coach your first team members. Sales is currently led by the founders with the support of 1 BDR.

Success Looks Like

  • B2B revenue growth, including affiliation revenue
  • Low churn on B2B partners
  • High partner activation rate

Who We're Looking For

  • Player-coach — You want to sell personally now and build a team as you go.
  • Hustler with structure — You create opportunities from zero, move fast, follow through and turn what works into a repeatable process.
  • B2B closer — Strong discovery, value selling, negotiation and multi-stakeholder deals.
  • Partnership mindset — You know that signing isn't enough; activation and downstream usage create more value.
  • Data-driven mindset — CRM hygiene, pipeline reviews, experiments and honest forecasts.
  • Leader — You can recruit, coach and set standards when the business is ready to scale.
  • Fluent English — You sell internationally, in writing and on calls.
  • Remote-native — Autonomous, proactive, clear in async communication, and flexible enough to run a week spanning US, European and more far-flung prospects.

Bonus points: Experience managing a CS team, non-English language you can sell in, SaaS, tech or no-code background.

This Is Probably Not for You If

  • You manage sellers but no longer enjoy selling
  • You've only ever prospected, never closed
  • You need a strong brand and lots of support functions to perform
  • You bring frameworks but little evidence of execution
  • You chase logos and lose interest after signature
  • You can't quantify your personal contribution
  • You need a fully defined product, ICP and playbook before you act

Why Secret

  • Profitable and bootstrapped — Real growth, no investor clock.
  • Work where you want — We're fully remote, and have been from the start.
  • Genuinely international — The team is spread across Brazil and France.
  • Rare scope — You're not inheriting a machine, you're building the B2B business unit and leading it.

Hiring Process

  1. Call with founder
  2. Call with CMO
  3. Practical case study (half-day)
  4. Reference checks
  5. Offer

Interested? Tell us why you're a great fit.

To apply: https://weworkremotely.com/remote-jobs/secret-head-of-sales-and-customer-success

Frequently Asked Questions

Is this role truly remote with no location restrictions?
Yes — Secret is fully remote and has been from its founding, with team members across Brazil and France. The listing is open to candidates anywhere in the world.
What timezone availability is expected in this role?
The job description explicitly mentions running a week that spans US, European, and other international prospects, so flexibility to cover roughly UTC-5 to UTC+3 is expected, though no fixed hours are stated.
Will I be managing a team immediately or selling first?
You'll be selling personally from day one. Team-building comes after repeatability is proven; currently sales is led by the founders with one BDR.
Is there a disclosed salary or OTE for this position?
No salary or OTE is publicly disclosed in the job posting. Candidates should clarify compensation structure during the initial founder call.
What does the hiring process look like and how long does it take?
The process has five steps: a founder call, a CMO call, a half-day practical case study, reference checks, and an offer. No timeline is specified, but the structured steps suggest a few weeks.
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