Headquarters: USA
URL: http://www.debbieshousecleaning.com
We are a fast-growing residential cleaning company based in the United States looking for a reliable, organized, and English & Spanish - speaking Virtual Assistant from Latin America to join our team full-time.
This is a 100% remote position. You will work from home in your country and support our daily operations.
Your main responsibilities:
- Answer phone calls, emails, texts, and live chat from customers (friendly & professional English required)
- Schedule and reschedule cleaning appointments using our software (Jobber or similar)
- Follow up with clients after service (reviews, feedback, rescheduling)
- Coordinate with our cleaning teams (send schedules, confirm arrivals)
- Light bookkeeping: enter payments, send invoices, track overdue accounts
- Help with social media posts and replying to comments (Facebook/Instagram)
- Other admin tasks as needed
Schedule & Hours:
- Monday – Friday, 9 AM – 6 PM EST (US Eastern Time)
- Occasional Saturday shifts during busy seasons (paid extra or time off in lieu)
- 40–45 hours/week
Requirements:
- Fluent English (written and spoken) – you will speak with US customers daily
- Very reliable internet and a quiet place to work
- At least 2 years of experience as a VA, customer service rep, or call center agent
- Experience with Google Calendar, Gmail, WhatsApp Business, CRM software
- Fast learner and extremely organized
- Laptop/computer + headset
We offer:
- $1,000 – $1,400 USD per month (paid every two weeks via Wise, PayPal, or Payoneer)
- Performance bonuses possible ($100–$300 extra during busy months)
- Long-term, stable position with room to grow and earn raises
- All training and tools provided
Location: Anywhere in Latin America (Mexico, Colombia, Argentina, Peru, etc.) as long as you can work EST hours.
To apply: Send your resume + a short voice note (30–60 seconds) in English telling us why you’d be perfect for this job.
We are hiring immediately – serious applicants only.
