AI Automation & IT Specialist - Remote US Role — Columbus
Traveler-Friendly Insight
Remote-First Culture: Dreem Health explicitly identifies as a remote-first, fast-scaling organization, which is a strong green flag for location-independent workers. The role centers on managing digital tooling and AI workflows — work that is inherently async-friendly and screen-based.
Timezone Considerations: The job is US-based and support responsibilities (IT provisioning, first-line help desk) may require occasional real-time availability during US business hours. This could constrain nomads in far-off timezones like Southeast Asia (UTC+7 to +9), though Eastern Europe (UTC+2/+3) or Latin America (UTC-3 to -5) would align well.
Visa & Location Flexibility: As allowed countries are limited to the United States, you'll likely need to be a US person (citizen, green card holder, or valid US work authorization). Digital nomad visas in countries like Portugal, Costa Rica, or Mexico won't satisfy employer requirements unless you maintain US tax residency and the employer permits working abroad.
Nomad-Friendly Destinations (US hours compatible):
- Medellín, Colombia — UTC-5, overlaps perfectly with US Eastern hours; low cost of living ~$1,200–1,800/mo
- Mexico City, Mexico — UTC-6, highly nomad-friendly, ~$1,500–2,000/mo
- Lisbon, Portugal — UTC+0/+1, morning overlap possible for West Coast schedules
No travel perks or equipment stipends are explicitly mentioned in the posting — worth clarifying during the interview process.
About Dreem Health, by Sunrise
Dreem Health is America's leading digital sleep clinic. Powered by Sunrise's technology, Dreem Health makes sleep care simple — replacing long waits and in-lab sleep studies with home-based testing, expert telehealth visits, and personalized treatment plans that are easy for patients to follow. We're fixing the broken sleep care journey and helping more people get the care they need — from home, on their schedule.
Your Opportunity
The Workplace Technology & AI Automation Specialist owns the digital backbone of the employee experience at Sunrise/Dreem Health: IT provisioning and support, user access management, and the design and delivery of AI-powered automations across non-clinical teams. This role exists because we are a remote-first, fast-scaling organization where tooling, access, and AI capability are expanding faster than our processes can absorb.
The role has two halves that share one purpose — removing friction so people can do their best work.
- Operational: Provisioning hardware and accounts, managing access and permissions, and being the first line of support when something breaks.
- Developmental: Identifying repetitive, low-human-value transactional work across non-clinical teams (Operations, G&A, Product, Sales & Marketing) and building AI-powered solutions — agentic workflows, automations, integrations — that eliminate or streamline it.
This is a foundational hire for the function.
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