Bellperson at Hamilton Princess - On-Site Bermuda — Columbus
Traveler-Friendly Insight
This is an on-site, physically demanding role at Hamilton Princess & Beach Club in Bermuda — it is not remote-compatible in any way. The Bellperson position requires constant physical presence at the hotel: escorting guests, handling luggage, and maintaining a lobby presence throughout every shift, including overnight shifts, weekends, and public holidays.
For digital nomads or location-independent workers, this role is not suitable. However, it may appeal to travelers who wish to live and work in Bermuda for an extended period. Bermuda does not currently offer a traditional digital nomad visa, but it does offer a "Work from Bermuda" certificate — though that is designed for remote workers, not local hospitality employees. For this role, standard work permit sponsorship through the employer (Accor/Fairmont) would be required.
Bermuda is a high cost-of-living destination — one of the most expensive in the world — so prospective applicants should research local salary norms carefully before relocating. Key considerations:
- Accommodation: Bermuda rentals are extremely pricey compared to typical nomad hubs like Lisbon or Bangkok.
- Lifestyle upside: Living on a beautiful Atlantic island with access to luxury resort amenities and an international hospitality community.
- Visa path: Requires employer-sponsored work permit; self-arranged remote arrangements are not applicable here.
For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda's luxury travelers, as well as our magical team of colleagues.
Here at the iconic "Pink Palace" we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests — the Fairmont way.
As a Member of Our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:
- Connecting guests to the extraordinary place we call home
- Discovering a broad offering of career paths
- Learning and thriving among a group of international hospitality professionals
- Being passionate about people and attentive to the world - we are globetrotters!
- Going beyond the walls of our hotel to support our community
- Taking pride in our differences
Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.
#WeAreHamiltonPrincess
Job DescriptionSummary of Responsibilities:
Reporting to the Bell Captain, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
- Responsible for the delivery of Guests to their room, luggage, messages and any other items for delivery within the Hotel
- Maintain a high level of professionalism in all aspects of job performance, practice Fairmont standards in all interactions
- Escort guests to their room and upon arrival conduct an overview of the room to ensure that guests are familiar with their surroundings
- Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain
- Assist guests regarding hotel facilities in an informative and helpful way
- Ensure the timely and efficient transfer of luggage to and from the guest's room
- Maintain knowledge of the hotel's emergency procedures
- Expedite guest room changes as required
- Follow department policies, procedures and service standards, including all safety policies
- Participate in hotel committees
- Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for Disease Control (CDC)
- Perform any other duties, tasks, and assignments within your department as required
- Previous experience in a role requiring a high level of guest service and interaction is required, including professional verbal communication skills
- Energetic with excellent interpersonal and communication skills
- Must be in good physical condition as frequent and repetitive lifting is required
- An impeccable appearance with superior attention to detail
- Proven ability to work in a demanding fast paced environment
- Proven ability to work cohesively as part of a team in a multi-cultural, diverse environment
- Ability to work well under pressure in a fast-paced, team based environment
- Proven ability to focus attention on guests needs, remaining calm and courteous at all times
- Strong work ethic, highly responsible, reliable and the ability to work extended hours including overnight, public holidays and weekends is required
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Constant kneeling, pushing, pulling and lifting
- Environmental stress
- Frequent ascending or descending ladders, stairs and ramps
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Frequently Asked Questions
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