Remote Clinical AI Labeler at PointClickCare - USA — Columbus

At PointClickCare, our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future — one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact.

Join us in redefining healthcare — so it doesn't just survive, it thrives. To learn more, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

This is a part-time contract opportunity that may serve as a supplemental engagement for individuals currently in full-time roles.

The position offers flexible scheduling, with a commitment of up to 28 hours per week. An average of 8–10 hours per week.

3-month contract

Role Overview:

• The role is largely (95%) completing labeling of PointClickCare clinical notes for data input to help train AI models. There are often singular project tasks that require sitting for extended periods of time while labeling data.
• While labeling, provide clinical feedback and recommendations using nursing knowledge of Senior Living/SNF electronic medical records.
• Provide clinical expertise within the labeling team.
• Align with set labeling rules and provide constructive input regarding potential labeling changes with the goal of improving the product.
• Work with a team of subject matter experts involving quality review of AI products.
• Complete required training as defined by security, clinical director, and HR.

Requirements:

• Clinical background (RN, NP) — at least 5 years' acute or LTPAC clinical experience; clinical software experience and predictive intelligence with an EHR preferred.
• General familiarity with how AI is being used in healthcare and understanding of terminology such as LLM, NLP, and hallucinations.
• Clinical degree required; bachelor's degree preferred with proof of clinical license verification.
• Strong organizational and project management skills.
• Must be a self-starter and able to work independently.
• Must be a multitasker with excellent communication skills, energized by working in a complex, dynamic, and fast-paced environment.
• Experience in data labeling, supporting and servicing customers using a clinical software application is preferred.
• Technical acumen or familiarity with the PointClickCare EHR is preferred but not required.
• Passion for transforming healthcare.
• Must have a working computer and internet connection and be willing to comply with technical requirements as outlined by security and technical teams.

Technical & Security Requirements:

• Physical security requirements while working, including a private space, a properly secured Wi-Fi connection, and no shared access to the computer used for labeling.
• Install the approved and assigned VPN and use a particular internet browser as defined by the project.
• Strong proficiency in written and spoken English with professional communication skills and the ability to understand medical terminology.
• Must be able to complete the required background check, fulfill the contract period, and follow HR policies while representing PointClickCare.

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: [email protected].

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.